About Us
Our Story
We have been an IT and marketing services company since 2006. We started out and opened an office, hired top IT & Marketing talent, and signed up many customers within the first few months.
We knew we were sitting on something special when we got more and more demand from healthcare practices who wanted to use our email marketing platform for patient engagement and lead generation. We have also been developing SaaS (Software as a Service) solutions for many of our customers along with mobile applications since 2013.
We created Xcare for businesses that share our passion for doing right by the customer. For many of us, great customer service isn’t another call center — it’s a very effective marketing and engagement tool, a competitive differentiator, and a cornerstone of the brand. In 2021, we officially released Xcare to the world for health care practices that have high standards for customer service.
With 20 years of marketing combined with 15 years in tech, no other team is better equipped to help practices than us.
What we believe in
We believe that every industry needs to move at the pace of technology advancements. At Xcare, this is exactly what we do. Our platform is consistently monitored and updated so we ensure our system always encompasses emerging technology. Due to the fact that small and medium businesses are the life & blood of any economy, we are proud to play a part in helping these businesses use our product to provide a better customer experience while growing their organization.
Our goal is to listen to the needs of our clients and provide each and every one of them with technically advanced and easy to use features to help them save time, improve efficiency, and grow their business.
Our Values
Customers always support businesses they believe in. We believe in customer success, constant innovation, and treating everyone with respect, kindness and equality.
Each of our team members believes:
- When you focus on the end user, everything else will follow.
- Bring out the best in everyone around us.
- Each of us is responsible for our words, our actions, and our results.
- We achieve more when we collaborate and all work together.
- Great just isn’t good enough.
Learn More About Team Xcare
We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. We believe in fostering a culture of inclusion, where every voice matters.
We're headquartered in Ontario; however, we're looking to expand across North America to help fuel our growth momentum.
Interested in joining our team? Contact us today.
We’re Hiring – Join Today.
Current Openings:
Interested in one of the positions above? Contact us today to learn how you can apply.
See Why Our Users Trust (and ) Xcare
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